TRANSPARENCY STATEMENT

iNTRODUCTION

LIMAH is a Built Environment Experience Design studio. With 19+ years of experience, 600+ projects and work across 37 countries, we help complex places become easier to understand, navigate, remember and trust. We bring wayfinding, public art, spatial strategy, sensory design, digital systems, environmental graphics and signage together into one discipline, so people know where they are, where to go and why a place matters.

This website is owned and run by LIMAH. LIMAH Design Services LLC is the parent company, with its head office in Dubai, United Arab Emirates. We operate through LIMAH Design Services LLC, LIMAH Group, LIMAH Limited and LIMAH Design (together "LIMAH", "we", "us" or "our").

This statement is made for the LIMAH group. Where the UK Modern Slavery Act 2015 applies to us, it is our statement under section 54 of that Act. Where it does not apply, we publish it voluntarily, because we want to be open about how we work.

Our commitment

We have zero tolerance for modern slavery and human trafficking, including forced labour, bonded labour, child labour and the exploitation of workers. We are committed to acting ethically and with integrity in all our business relationships, and to making sure that this does not happen in our business or our supply chains.

We follow the laws that apply to us wherever we work, including:

• UK: the Modern Slavery Act 2015
• UAE: the Federal Law on Combating Human Trafficking Crimes (Federal Law No. 51 of 2006, as amended) and the UAE labour law
• Saudi Arabia: the Law on Combating Trafficking in Persons and the Saudi Labor Law
• Oman: the Law on Combating Trafficking in Persons and the Omani Labour Law
• Kuwait: the Law on Combating Trafficking in Persons and Smuggling of Migrants (Law No. 91 of 2013) and the Kuwaiti labour law

We also respect internationally recognised standards, including the International Labour Organization's core conventions and the UN Guiding Principles on Business and Human Rights.

Our supply chains

As a design and consulting firm, our supply chains are mainly made up of:

• professional consultants and sub-consultants who provide design and related services
• suppliers of software, hardware, equipment and supplies
• contractors who build, install or deliver event, overlay and branded environment work
• providers of office services, such as cleaning, security and facilities
• recruitment agencies

Risk assessmenT

We consider the overall risk of modern slavery in our supply chains to be low, because most of our suppliers are professional firms. We recognise that the risk is higher in some areas, particularly:

• Contractors and installers for event, overlay and branded environment projects, where labour may be supplied through agencies
• Outsourced services, such as cleaning and security, in our offices
• Work in the Gulf region, where migrant workers can face risks such as recruitment fees charged to workers, passports or documents being held by employers or agents, unpaid or late wages, and poor accommodation

We focus our checks where the risk is highest.

How we manage the risk

We have systems to reduce and monitor the risk in our supply chains. These include:

• carrying out due diligence on sub-consultants and suppliers
• using a clear process for appointing competent professionals, and requiring new sub-consultants and suppliers to follow our standards and procedures where appropriate
• requiring sub-consultants and suppliers to follow all applicable laws and, where appropriate, to carry out due diligence on their own supply chains
• building long-term relationships with sub-consultants, many of whom are well known internationally and work with us repeatedly

For higher-risk suppliers, we expect that:

• workers are not charged recruitment fees
• workers' passports and identity documents are not held by the employer or an agent
• workers are paid on time, in line with local law
• workers' housing, where provided, is safe and decent

Recruitment and employment

We check that everyone we employ has the legal right to work in the country where they are engaged. We run fair and transparent recruitment in line with local employment laws. We do not charge candidates or employees fees to be recruited, and we do not hold employees' passports or personal documents. Our employees are paid on time and in line with local law.

Training

Our employees receive training and are asked to confirm regularly that they follow LIMAH's policies. We encourage everyone who works for us or on our behalf to ask questions about ethics and compliance, and to report any suspected breach of the law or our policies. We have an anti-retaliation policy to protect people who raise concerns in good faith.

Raising concerns

If you have a concern about modern slavery or human trafficking in our business or supply chains, you can contact us through the Contact page or by phone on +971 4 385 0090. We will treat your report seriously and confidentially, and we will not allow anyone to be penalised for raising a concern in good faith.

MEASURING OUR EFFECTIVENESS

We are working to measure how well our steps work. The measures we are developing include the share of new suppliers that pass our checks, the share of employees who complete training, and the number of concerns raised and how we handle them. We will report on these as they become available.

Further steps

We will keep developing our systems, controls and training so that slavery and human trafficking do not occur in our supply chains. We will keep reviewing our supplier and sub-consultant relationships and due diligence, and, where relevant, add new contract terms to help us comply with modern slavery laws. All employees will continue to receive training on ethical conduct, including the issues around slavery and human trafficking.

We review and update this statement every year.