the HUSTLE — Episode 04

Discussing Customer Journeys with InnerFight, Closing Out a Busy Week

In this episode, we explore customer journeys at InnerFight, a performance and cross fit gym. Jason Lewis explores opportunities to improve upon what was already a great gym experience with InnerFight founder, Marcus Smith. The team then discusses ideas with Jason back at the LIMAH studio, closing out a busy week, finalising submissions for the month.

the HUSTLE by LIMAH is a weekly look inside our studio where we share the voices and conversations that define our vision of creating an exceptional experience for everyone on earth. the HUSTLE exemplifies our culture, exploring topics that include design, art, business, and the future of it all.

Music used under creative commons
Joakim Karud — Twerk
Dyalla Swain — Feel Good

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Follow us for weekly videos, a look at our current projects, and life inside the hustle. Learn more about our work in experience design, wayfinding and public art at @ limahdesign.com